Refund policy

 

RETURNS

When you choose to purchase from our product curation, you are investing in quality. Therefore, you can be assured your parcel should arrive in beautiful condition. 

If, for any reason, your order is not as you expected, please get in touch at hello@youtime.com so we can help.

We offer free returns or credit on products that are unopened and returned in the same condition they were received within 14 days. 

 

If an item is faulty, we will offer a free return. To initiate a return, please email hello@youtime.com and our customer service staff will be happy to assist you with this.